Search for Learning and Development Services and Pathways

This live interactive virtual classroom training, delivered through Microsoft Teams is aimed at those who maintain the Single Central Record (SCR);  Bursars, Business Managers, Office Administration, Headteachers, Designated Safeguarding Leads (DSL) and Safeguarding Lead Governors, to ensure compliance with Keeping Children Safe in Education and safer recruitment guidance. There will be opportunity to consider each column/section of the SCR with opportunity for questions and queries. We will also consider the responsibilities of the Headteacher, Safeguarding Lead Governor and Designated Safeguarding Lead in ensuring compliance. Please note current HR guidance is only available to schools that have bought into their service.

Important. Please see "Additional Information" for joining instructions

This briefing will explore the findings of the recent governors' survey and focuses on the key challenges for schools and colleges due to the pandemic. There will be a brief presentation and sharing of practical resources with time for questions and discussion.

If you are currently in a customer service role looking to develop your skills and knowledge, or a newly recruited apprentice, this Level 2 Apprenticeship offers you the opportunity to grow your career.

We have designed a program that blends coaching on administration theory and professional behaviours with practical training in your workplace. Topics covered include: communication and teamwork; customers, equality and the customer experience; dealing with conflict and challenge; product and service knowledge; the organisation and regulations; systems and resources; personal organisation, personal presentation and developing self.

The programme will take 15 months to complete: 12 months learning and 3 months End Point Assessment.

At the start of this apprenticeship programme, the Customer Service Practitioner Programme Lead will meet with your manager to discuss the programme and ensure this is the right course for you. You will attend an enrolment session followed by monthly 1:1 coaching and access to a range of online training and resources. Your apprentice coach will guide and support you to understand the Apprenticeship Standards and requirements and will make ongoing assessments to support your learning and development.

It is a requirement that you spend 20% of the apprenticeship learning period in training and development activities. We will agree a training plan and support you and your manager to meet this requirement.

This networking session follows on from the Governor Local Area Forums. Governors were keen to come back together as a group to look at how Therapeutic Thinking has been rolled out in their schools and to share examples of best practice.

This networking session follows on from the Governor Local Area Forums. Governors were keen to come back together as a group to look at how Therapeutic Thinking has been rolled out in their schools and to share examples of best practice.

When a vacancy arises in your organisation, you naturally want to ensure that you employ the very best person. The primary purpose of this programme is to ensure that whilst making recruitment decisions, the children, young people and anyone else in your setting are safeguarded from harm.

This training meets the Statutory requirements as defined in Safer Recruitment in Education (2018), which is relevant to both schools and settings that deliver the EYFS.

Please note this is an eLearning course that is hosted on an external website;
You will receive a registration email within 2 working days containing your unique access code and a link to access this course, from the training company EduCare. Please note, if you are part of a PVI setting, a line-manager will need to log onto the East Sussex Learning Portal and make payment before you receive your unique access code.

Once you have completed this course, your certificate is valid for 3 years. For further information regarding access, please see the additional information.