Search for Learning and Development Services and Pathways

This briefing will explore the findings of the recent governors' survey and focuses on the key challenges for schools and colleges due to the pandemic. There will be a brief presentation and sharing of practical resources with time for questions and discussion.

This course aims to provide new governors or governors new to school finance with an understanding of how schools are funded and the part the governing board plays in ensuring financial accountability.

Too many gripes, grumbles and grievances?

Always trouble shooting?

This is your guide to successful complaints handling. Like our previously offered Effective Handling of Complaints course,
Managing and Avoiding Potential Conflicts and Complaints explores the procedures and policies that governing boards and school leadership teams should have in place in order to deal with parental concerns and other possible challenges.

In addition, the new course looks at conflict management and avoidance strategies, and is designed for governors and headteachers who would like to develop their school's resilience to controversy and build stronger, positive relationships brawith all stakeholders

One of the key responsibilities for governing boards is "Holding executive leaders to account for the educational performance of
the organisation and its pupils."  The course aims to provide governors with a clear understanding of why governing boards should have a school visit schedule linked to the school’s Improvement Plan and how to be effective during the visit and in reporting the outcomes.

This is a briefing and networking session for school governors about external funding opportunities. The session will cover:

• types of funding available for schools
• identifying funders and using resources to find funders
• overview of "go to" funders for schools
• Getting bid ready and looking at practicalities before you apply
• How to write a strong application, with worked drafts available
• frequently asked questions

The briefing will be delivered by East Sussex County Council’s Funding Advice Team who provide advice and support to community groups, charities and schools. With around 30 years’ experience within the team, they have helped all sorts of not for profits secure funding for different types of projects from different funders.

A briefing and networking session for Staff Governors.

A briefing and networking session for Parent Governors.

If you are currently in a customer service role looking to develop your skills and knowledge, or a newly recruited apprentice, this Level 2 Apprenticeship offers you the opportunity to grow your career.

We have designed a program that blends coaching on administration theory and professional behaviours with practical training in your workplace. Topics covered include: communication and teamwork; customers, equality and the customer experience; dealing with conflict and challenge; product and service knowledge; the organisation and regulations; systems and resources; personal organisation, personal presentation and developing self.

The programme will take 15 months to complete: 12 months learning and 3 months End Point Assessment.

At the start of this apprenticeship programme, the Customer Service Practitioner Programme Lead will meet with your manager to discuss the programme and ensure this is the right course for you. You will attend an enrolment session followed by monthly 1:1 coaching and access to a range of online training and resources. Your apprentice coach will guide and support you to understand the Apprenticeship Standards and requirements and will make ongoing assessments to support your learning and development.

It is a requirement that you spend 20% of the apprenticeship learning period in training and development activities. We will agree a training plan and support you and your manager to meet this requirement.

When a vacancy arises in your organisation, you naturally want to ensure that you employ the very best person. The primary purpose of this programme is to ensure that whilst making recruitment decisions, the children, young people and anyone else in your setting are safeguarded from harm.

This training meets the Statutory requirements as defined in Safer Recruitment in Education (2018), which is relevant to both schools and settings that deliver the EYFS.

Please note this is an eLearning course that is hosted on an external website;
You will receive a registration email within 2 working days containing your unique access code and a link to access this course, from the training company EduCare. Please note, if you are part of a PVI setting, a line-manager will need to log onto the East Sussex Learning Portal and make payment before you receive your unique access code.

Once you have completed this course, your certificate is valid for 3 years. For further information regarding access, please see the additional information.