Search for Learning and Development Services and Pathways

A networking session for Safeguarding Link Governors facilitated by the Safeguarding Support and Intervention Manager. The session aims to update safeguarding link governors on recent local and national issues and to give governors the opportunity to network with other governors and raise any queries, concerns or issues they may have.

A networking session for Safeguarding Link Governors facilitated by the Safeguarding Support and Intervention Manager. The session aims to update safeguarding link governors on recent local and national issues and to give governors the opportunity to network with other governors and raise any queries, concerns or issues they may have.

A briefing session for Local Authority Governors to keep them updated on the policies and direction of the local authority and the educational landscape.

A briefing and networking session for Staff Governors.

A briefing and networking session for Governors who are also parents.

A briefing and networking session for Governors who are also parents.

A networking session for Safeguarding Link Governors facilitated by the Safeguarding Support and Intervention Manager. The session aims to update safeguarding link governors on recent local and national issues and to give governors the opportunity to network with other governors and raise any queries, concerns or issues they may have.

A networking session for Safeguarding Link Governors facilitated by the Safeguarding Support and Intervention Manager. The session aims to update safeguarding link governors on recent local and national issues and to give governors the opportunity to network with other governors and raise any queries, concerns or issues they may have.

A briefing and networking session for Governors who are also parents.

If you are currently in a customer service role looking to develop your skills and knowledge, or a newly recruited apprentice, this Level 2 Apprenticeship offers you the opportunity to grow your career.

We have designed a program that blends coaching on administration theory and professional behaviours with practical training in your workplace. Topics covered include: communication and teamwork; customers, equality and the customer experience; dealing with conflict and challenge; product and service knowledge; the organisation and regulations; systems and resources; personal organisation, personal presentation and developing self.

The programme will take 15 months to complete: 12 months learning and 3 months End Point Assessment.

At the start of this apprenticeship programme, the Customer Service Practitioner Programme Lead will meet with your manager to discuss the programme and ensure this is the right course for you. You will attend an enrolment session followed by monthly 1:1 coaching and access to a range of online training and resources. Your apprentice coach will guide and support you to understand the Apprenticeship Standards and requirements and will make ongoing assessments to support your learning and development.

It is a requirement that you spend 20% of the apprenticeship learning period in training and development activities. We will agree a training plan and support you and your manager to meet this requirement.