In light of continuing Government advice regarding the spread of coronavirus (Covid-19) and social distancing, the majority of our face to face courses remain cancelled. Alternatively, we are pleased to offer an increasing range of online and virtual courses. Please see individual courses for details.

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Code: GOV764 Governor Training : Managing and Avoiding Potential Conflicts and Complaints (Cancelled)

Too many gripes, grumbles and grievances?

Always trouble shooting?


This is your guide to successful complaints handling. Like our previously offered Effective Handling of Complaints course,
Managing and Avoiding Potential Conflicts and Complaints explores the procedures and policies that governing boards and school leadership teams should have in place in order to deal with parental concerns and other possible challenges.

In addition, the new course looks at conflict management and avoidance strategies, and is designed for governors and headteachers who would like to develop their school's resilience to controversy and build stronger, positive relationships brawith all stakeholders

Essential Information
Session Session Date Session Time Session Venue Map
1 21 May 2020 10:00 - 12:30 The Civic Centre Map